Kanganoo Frequently Asked Questions

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Frequently Asked Questions

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  1. What Payment Methods Do We Accept?
  2. Where Do We Ship?
  3. Where Is Kanganoo Located?
  4. How Can We Be Contacted?
  5. What Is Our Exchange and Refund Policy?
  6. Can We Make Custom Items?

What payment methods do we accept?

  • We work exclusively through PayPal secure site. You do not have to have a PayPal account to make payments. You may use major credit cards or a bank account. There are no buyer fees associated with PayPal.  For more information please click PAYPAL
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Where do we ship?

  • At this time we only ship to the United States. You may purchase many of our items to ship overseas by using our ebay store.
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Where is Kanganoo located?

  • We ship out of Boca Raton, Florida USA
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How can we be contacted?

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What is our exchange/refund policy?

  • Undies, including thongs, boyshorts, socks, panty hose, are not refundable in accordance with Florida law. We do not take back or exchange custom items (pins, buttons, hot sauce, t-shirts, etc) Any errors on our side will be corrected immediately
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Can we make custom items?

  • We certainly can and are very happy to do so! Please contact us with what you need an we will email you a no-commitment quote. You can send your ideas to: custom@kanganoo.com
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